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The diving was very nice. I completed a diving course during my stay. My instructor was Ayman; he is a very talented and patient instructor with many skills.
Reef Oasis Blue Bay Resort — ruined vacation, rude attitude and outright disrespect for guests! We stayed at this hotel with three families - three couples. Impressions are extremely negative! A hotel we will never go back to and won't recommend to anyone! It all started with the disgusting attitude of the reception staff. We arrived at 5 in the morning. We were promised to have the rooms ready by 9:00. Sent - not ready. Sent by 10:00, then by 11:00, after which they stated that they would check in according to the rules at 14:00. But even at 2:00 PM the rooms were not ready! In the end, they only checked in around 3:00 PM. Ten hours of waiting, empty promises, and complete disregard for guests! But the most outrageous thing started further on. Despite the paid "Standard" vouchers, we were assigned rooms of a lower "Promo" category, located in the most remote part of the grounds, practically near the hotel entrance. To our repeated requests to provide the numbers of the paid category, the reception staff responded with a demonstrative refusal! Of the three provided numbers, only one turned out to be more or less acceptable. The second was uncleaned, and the third had a strong sewage smell! The vacation was completely ruined on the first day. On the day of departure, the hotel demonstrated its "hospitality" once again. We didn't manage to submit the key cards, and they instantly disconnected our internet! As a result, we couldn't even call a city taxi to the airport. And here it is clear: a private taxi costs 25 dollars, while a city taxi is only 5 dollars! Five times the difference! A very convenient situation for the hotel. A separate story - a pharmacy on the hotel grounds. The medicine, on whose packaging the price was listed as 1 dollar, they tried to sell us for 20 dollars! It gives the impression that the tourist here is viewed solely as a wallet from which to extract as much money as possible. There is a simple lack of sunbeds on the beach. Have to stand and wait until someone frees up a spot. For a hotel claiming such a level, this is simply a disgrace! To be fair, I have no complaints about the food. But good food cannot compensate for rude attitude, mismatch of the paid category numbers, unsanitary conditions, sewage smell, and the constant feeling that they are trying to profit from you in any way. My conclusion: a beautiful name and territory do not make a hotel good. The main thing is the attitude towards guests, and there are huge problems with that at Reef Oasis Blue Bay Resort! We have rested in many places and can confidently say: there are hotels significantly cheaper, but with a much higher level of service and respect for tourists. Not a foot here anymore! I do not recommend it to anyone! If you don't want to ruin your long-awaited vacation with your own money - choose another hotel!
IT'S NOT THE PLACES THAT MAKE A VACATION SPECIAL, BUT THE PEOPLE YOU MEET! ❤️ We just returned from a beautiful vacation at the Reef Oasis Blue Bay in Sharm el-Sheikh and we want to share our experience, because there are people who truly deserve to be thanked publicly. Let's start with the property: the resort is beautiful, huge, and offers a truly evocative environment. A place that has all the potential to provide an unforgettable vacation. The staff, in general, proved to be helpful and kind. A special mention goes to the Valtur tour operator staff, always helpful, attentive, and ready to meet our needs. A heartfelt thank you to Islam and Alberto for the kindness, professionalism, and helpfulness shown during our stay. But if there is something that we will truly carry in our hearts from this vacation, it is definitely the Valtur entertainment team! ❤️ Raffaele, Alex, Federico, Daniela, Irene, and Yass: you were simply fantastic! And we say this with our hearts, without excluding anyone from the group, because each of you contributed to making our experience special. You were not just a group of entertainers, but much more. You made us laugh, have fun, participate in activities, and live beautiful moments, always with a smile, kindness, and helpfulness that are not at all taken for granted. You made us feel part of something, dedicating attention to us and making us understand that, to you, we were not simply resort guests. But the biggest thank you, as parents, goes for how you took care of our little girls. ❤️ With the mini club, you knew how to involve them, make them have fun, and make them feel special. For us parents, seeing our daughters smile, play, and be happy with such caring people is one of the most beautiful satisfactions. You gave us moments of lightheartedness and serenity, demonstrating a sweetness and attention that go well beyond the simple performance of your job. When you find people who take care not only of you, but also of the most precious things you have in the world, you understand that you are not experiencing just any vacation. And this is precisely what you left us with: beautiful memories, smiles, and the feeling of having met special people. Thank you truly to everyone, no one excluded. We wish you to continue working with the same passion, because you manage to leave something beautiful in the people you meet. And we, this, will not forget easily! ❤️ Naturally, not everything is perfect and there are some aspects that the property could improve. Room cleanliness deserves more attention, while the Valtur restaurant offers food that is good overall, but often repetitive. Traveling with two small children, we also found little choice for the little ones: the alternatives were practically limited to pasta with tomato sauce and chicken. It would certainly be useful to expand the menu for families. These are aspects that, if improved, would contribute to making the experience even more complete. Our overall assessment, however, is absolutely positive. We return home with the memory of a beautiful resort, but above all with that of people who knew how to make a difference. A special hug to Islam, Alberto and the whole Valtur entertainment team, in particular to Raffaele, Alex, Federico, Daniela, Irene and Yass. Thank you for taking care of us, for entertaining our children and for transforming a simple vacation into a family memory that we will carry in our hearts. ❤️ Because in the end, when you return home, you don't just remember the places you visited, but above all the emotions you experienced and the people who gave them to you. And you guys gave us something truly beautiful! HEARTFELT THANKS! ❤️
Sharm el Sheikh, Egypt
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