Refuse room 115 walls mouldy. All level 1 smells disgusting. Foisty smell. We stayed in room 117. The room was spacious and clean. View from the balcony Not good . The balcony doors don't lock. Staff said thats normal. Looking out at the steps going to the lovely new pool. The entertainment staff friendly . The lifeguards helpful. The reception staff appalling apart from one lady. She had long dark hair. Rest of the staff have a don't care attitude. My Grandson left his towel and crocs at the pool. The following day left his Adidas sliders. The reception staff said they hadn't been handed in and wouldn't look in the side room where all the lost property was. Hence we are going home minus these belongings. Wouldn't stay here again.