We booked Teneguia as part of a special family holiday, with six of us travelling to celebrate an extended family member’s 30th birthday. Unfortunately, the experience has been extremely disappointing. One of the main reasons we chose this accommodation was the heated outdoor swimming pool, which is prominently featured in the accommodation advertising, including photographs. We arrived to find that the pool was closed. There is a notice on the booking website mentioning that the pool is closed, but it is very easy to miss amongst the rest of the accommodation information. Four adults in our group viewed the accommodation before booking and none of us noticed it. Two other friends who were considering booking also missed it. What makes this particularly frustrating is that the pool continues to be presented so prominently in the accommodation advertising, despite guests not being able to use it. We have been offered the option of using a pool at a nearby hotel and/or one ticket for Lagos per week. In our opinion, this is not an equivalent replacement for the heated pool advertised as part of the accommodation. There is also building work taking place from around 7:30–8am, despite our booking confirmation stating that building work would not start until 9am. Being woken by construction significantly earlier than the time we were told to expect is not acceptable. We have raised these issues with the holiday provider and the In-Resort team, but unfortunately we have found the response extremely frustrating and have not been given a satisfactory solution. We have also since seen other people raising complaints about the accommodation on TikTok, which suggests we are not the only guests experiencing problems. I understand that hotels can experience maintenance issues and that circumstances can change. However, when a facility is such a prominent part of the accommodation advertising, and when guests are then faced with construction earlier than the time stated in their booking information, it has a significant impact on the holiday experience. We booked this trip to celebrate a special family birthday and paid a significant amount of money expecting the accommodation and facilities advertised when we booked. Sadly, based on our experience, I would not recommend booking this accommodation until the pool situation and building works have been resolved. Location is probably the best thing about it. View of the beach is lovely if your on the right side on the hotel which we were. Staff were ok some more friendly than others. No air conditioning so have to keep the windows open so lots of noise & work men out at 7:30 / 8am. Clean towels every 3 days daily bin change

I would say this hotel is maximum 1 star. Only star comes for OK location, quite near at center of PDC but everything else is just not good. BUT this is what you get for cheap prices. Everything is out of date and we were just pleasant to get out of room. Next time we put little more money to get pleasant hotel.

Been twice to this hotel basic but situated just right location. It has a small pool which was kept to a high standard never to busy and plenty of free sun loungers.